What Is Feedback?
Feedback is...
... a process in which the effect or result of an action is communicated back to adjust or enhance subsequent actions.
... a dialogue between people in which one person reflects on how they perceive the behavior or performance of another.
​
Feedback is not...
... provocation, gossip, judgment, advice, praise, or reprimand.
feedback workshop
​Why Is Feedback Important?
​
Why is it crucial to give and receive constructive, critical, and positive feedback? Several reasons highlight its importance:
-
Clarify Goals & Expectations: Feedback helps discuss and define expectations and goals together.
-
Understand External Perceptions: It reveals our 'blind spots' (Johari Fenster), providing insight into how others perceive us.
-
Provide and Strengthen Confidence: Feedback indicates whether tasks are completed correctly and identifies areas for improvement.
-
Increase Motivation: Both positive and constructive feedback are signs of appreciation, boosting motivation.
-
Avoid Misunderstandings: Regular feedback helps prevent unnecessary misunderstandings.
-
Encourage Positive Behavior: Positive feedback, through praise and recognition, helps employees identify their strengths, build on them, and learn from mistakes.
-
Build Trust: Two-way feedback strengthens trust and fosters positive relationships.
-
Create a Positive Environment: Feedback enhances trust and transparency, improving the overall work and team climate.
​
what we offer
​
We offer a Feedback Workshop with a balanced mix of theory, practical examples, a platform for participant exchange, and hands-on practice with feedback tools.
How the Feedback Workshop Works
​​
Preparation (Approx. 2 Weeks Prior):
-
Survey participants on various feedback-related questions, such as: "How would you describe the feedback culture in your organization/team?"
Team Workshop:
-
Introduction to Feedback: Explain the concept of feedback and its significance for personal development and organizational success (theory).
-
Develop a Shared Understanding: Create a common framework for feedback culture within the organization/team.
-
Practice Positive Feedback: Use the 'Feedback Marketplace' method to practice giving and receiving positive feedback.
-
Discussion on Challenges: Address the difficulties in giving constructive critical feedback.u geben?“.
-
Examine Personal Feedback Styles: Explore how personal history and cultural background affect one's approach to feedback.
-
Present and Practice Feedback Methods: Introduce methods like 'Nonviolent Communication' (GFK) by Marshall Rosenberg and the 'Four-Sides Model' by Schulz von Thun, and practice them.
-
Provide Tools for Daily Use: Offer tools to strengthen feedback culture in everyday work.
-
Develop an Action Plan: Create a collective action plan with clear responsibilities and timelines for applying feedback insights.
​​
Follow-Up:
-
Summarize workshop contents (Reading Box).
-
Send tasks and exercises to deepen learning.
​
How Your Employees will Benefit
​
-
They will get clarity about the terminology around the topic of feedback.
-
They will become aware of the importance of feedback for their personal development and the success of the company.
-
They will actively exchange ideas with other participants in the company on the topic of feedback and discuss the existing feedback culture in small groups.
-
They will understand the connection between their own childhood and cultural background and their approach to feedback.
-
They will learn how other companies have approached the topic of feedback and what changes have taken place since then. 
-
They will develop their own understanding of feedback and derive common feedback rules.
-
They will know methods of giving constructive critical feedback and be able to apply them.
-
They will discuss what influence different cultures have on the feedback culture in their organisation/team.
-
They will develop a joint action plan for themselves and their team to strengthen the feedback culture.